Terms & Conditions

Effective Date: 13th October 2025

Business Name: ClaimsKart Solutions

Business Address: I, Diamond District, Golf Avenue, 12, Apts Road, off HAL Old Airport Road, Kodihalli, Bengaluru, Karnataka 560071

Website: https://claimskart.com

By using https://claimskart.com (the “Website”) and related services provided by ClaimsKart Solutions (“ClaimsKart,” “we,” “us,” or “our”), you agree to the following Terms & Conditions (“T&C”) and User Agreement. If you do not agree, please do not use our Website or services.

1. Scope of Services

• ClaimsKart provides consultation, documentation assistance, and follow-up support for insurance claims.
• Our services do not constitute legal, financial, or professional advice unless explicitly stated.
• ClaimsKart does not guarantee claim approval or specific outcomes; results depend on insurance providers, claim documentation, and regulatory factors.

2. User Responsibilities

• You must provide accurate, complete, and verifiable information for the purpose of processing your claim.
• You are responsible for uploading genuine documents and maintaining confidentiality of your account credentials.
• Misrepresentation, fraudulent documents, or false information may lead to immediate termination of services without refund.
• Users are responsible for maintaining copies of all submitted documents. ClaimsKart is not liable for lost, incorrect, or incomplete submissions provided by the user.

3. Account Registration & Access

• Certain services require account registration. You agree to provide truthful, current, and complete information.
• You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
• ClaimsKart reserves the right to suspend or terminate accounts violating these T&C, laws, or engaging in unethical practices.

4. Service Timelines & Case Resolution

• ClaimsKart will provide estimated timelines for each stage of claim processing (Consultation → Documentation → Submission → Follow-up → Resolution).
• Timelines are indicative and depend on external factors such as insurance provider responsiveness, document verification, and regulatory approvals.
• ClaimsKart will make reasonable efforts to expedite cases but is not responsible for delays caused by external parties.

5. Fees and Refund Policy

• All fees for services are clearly mentioned on the Website or communicated in writing before engagement.
• Payments must be made as per the agreed terms
• Refunds are not guaranteed once services have been initiated, except in cases where ClaimsKart fails to provide the agreed service without valid reasons.
• In cases where refund is applicable, ClaimsKart will process it within 30 business days using the original payment method.

6. Intellectual Property

• All content on the Website, including but not limited to text, graphics, logos, images, and software, is owned by ClaimsKart or its licensors.
• Users may not reproduce, distribute, or create derivative works from any content without prior written permission from ClaimsKart.

7. Confidentiality & Data Protection

• ClaimsKart follows strict data protection standards as outlined in our Privacy Policy.
• User data and documents submitted are used solely for processing claims and related communication.
• ClaimsKart will not share your personal information with third parties except as required by law or necessary for claim processing.

8. Disclaimers & Limitation of Liability

• ClaimsKart provides advisory and facilitation services. We do not guarantee claim settlement.
• ClaimsKart shall not be liable for:

1. Delays, denial, or partial settlement of claims by insurance providers.
2. Losses arising from inaccurate, incomplete, or fraudulent documents provided by users.
3. Any indirect, incidental, or consequential damages related to claim processing.

• Our liability for direct damages is limited to the fees paid by the user for the specific service.

9. Third-Party Services

• ClaimsKart may link to third-party services or resources.
• We are not responsible for the content, accuracy, or practices of third-party websites or providers.
• Use of third-party services is at your own risk and governed by their respective terms.

10. Termination

• ClaimsKart may terminate or suspend access to services or accounts at its discretion for violations of T&C, illegal activities, or unethical behavior.
• Upon termination, your access to services ceases immediately, and pending cases may be closed unless otherwise agreed in writing.

11. Changes to Terms

• ClaimsKart reserves the right to modify these T&C at any time.
• Updated T&C will be posted on the Website with a revised “Effective Date.”
• Continued use of the Website or services after updates indicates acceptance of revised T&C.

12. Governing Law & Jurisdiction

• These T&C are governed by the laws of India.
• Disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

13. Contact

For questions or concerns regarding these Terms or your claims, contact:

ClaimsKart Solutions

Address: I, Diamond District, Golf Avenue, 12, Apts Road, off HAL Old Airport Road, Kodihalli, Bengaluru, Karnataka 560071

Email: info@claimskart.com
Website: https://claimskart.com

By using our Website or services, you acknowledge and agree that you have read, nderstood, and accepted these Terms & Conditions / User Agreement.